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Tier-1 brand, mid-level generalist PM, metro location, and broad AI/product scope increase candidate competition.
Program management skills transfer broadly, but LLM and content-safety domain knowledge increases specificity.
Explicit 5+ years requirement plus mandated program and cross-functional experience and LLM/data fluency.
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Lead and deliver complex, cross-functional programs focused on mitigating sensitive content using generative AI and responsible AI guardrails for Alexa.
Define and execute strategic roadmaps that address customer trust, safety requirements, and regulatory needs with clear success metrics and operational mechanisms.
Collaborate with engineering, science, policy, and leadership teams to influence program outcomes, communicate progress, and optimize program health through data-driven decisions.
5+ years of program or project management experience involving cross-functional teams including technical and non-technical members.
5+ years of experience delivering cross-functional projects and defining program requirements using data and metrics to enact improvements.
Work Experience Required: Minimum of 5 years in related program management roles as specified.
Master's degree or MBA preferred in business, operations, or related fields; however, this is listed as preferred, not mandatory.
Experienced in managing ambiguous, high-stakes AI safety and quality programs that require strategic leadership and operational rigor.
Strong understanding of large language models (LLM), data quality, and evaluation frameworks informing customer-facing AI outcomes.
Proficient in building scalable, repeatable operating systems and mechanisms that reduce complexity and support autonomous, data-driven program execution across diverse teams.