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Mid-level popular devops role and broad skill requirements increase applicant density despite non-Tier1 employer.
Infrastructure and networking skills transfer across industries, but hardware-specific expertise raises domain sensitivity.
Multiple mandatory technical skills, certifications, and a 5+ years requirement create strict screening filters.
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Provide advanced troubleshooting and fault isolation for escalated server and network incidents using Dell PowerEdge and Cisco equipment.
Manage firmware, BIOS, and software updates on Dell servers and Cisco network devices while ensuring adherence to change management procedures.
Mentor L1 engineers, participate in incident post-mortems, maintain operational documentation, and support 24x7 global infrastructure stability including on-call duties.
5+ years of hands-on experience in enterprise IT infrastructure operations.
Strong proficiency with Dell PowerEdge server administration and hardware troubleshooting.
Solid experience with Cisco routers and switches, including IOS/NX-OS configuration and upgrades.
Ability to work rotating shifts in a 24x7 global support model.
Experienced in bridging frontline support and engineering by managing complex escalations and incidents.
Comfortable with hands-on server and network hardware management plus collaborating with SRE and cross-functional teams.
Skilled in mentoring junior engineers and driving continuous operational improvements in 24x7 enterprise environments.