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Senior role but metro location and common delivery title increase applicant density.
Delivery and coordination skills are broadly transferable across industries, giving moderate background sensitivity.
Explicit 8-12 years requirement and prior managerial experience create strict shortlisting filters.
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Own end-to-end delivery of timely, relevant, and personalized services and benefits to users via the People Empowerment Platform (PEP).
Coordinate among Research, Data Centre, Technology, Content, and Operations teams to ensure value delivery and maximize user engagement.
Leverage consumer insights and user onboarding data to drive targeted communications and personalized content recommendations.
Graduate degree in any specialization.
8-12 years of work experience, with prior managerial positions.
Location: Andheri East, Mumbai, India.
Not explicitly mentioned: notice period requirements.
Experienced in managing cross-functional teams and driving personalized user engagement in data-driven environments.
Strong ability to understand and translate user requirements into actionable insights and operations.
Comfortable working in a structured, disciplined, office-based environment with a focus on social service impact.