





PwC brand and Bangalore metro increase applicant density, but niche ServiceNow senior role moderates competition.
Role requires deep ServiceNow HRSD/WSD and integration expertise, limiting cross-industry transferability.
Explicit 8–12 years requirement and mandatory ServiceNow certifications and platform skills.
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Build and customize ServiceNow HR Service Delivery (HRSD) and Workplace Service Delivery (WSD) workflows, forms, widgets, portals, and custom applications including desk booking, visitor and space management.
Configure and manage HRSD modules like Case and Knowledge Management, Employee Service Center, and Lifecycle Events to optimize operational efficiency.
Develop integrations with external HR systems (SuccessFactors, Oracle HCM, Workday) and other security tools using REST/SOAP APIs and Integration Hub.
8 to 12 years of work experience in relevant ServiceNow development roles.
Mandatory proficiency in ServiceNow HRSD/WSD platform development including JavaScript, Glide APIs, Business Rules, Script Includes.
Required certifications: ServiceNow Certified Implementation Specialist (CIS) or Certified Application Developer (CAD), and Certified System Administrator (CSA).
Bachelor’s degree in Engineering (BE/B.Tech), MBA, or MCA.
Strong expertise in ServiceNow HRSD and WSD modules combined with core platform development skills and integrations experience.
Experience working with complex ServiceNow environments involving multiple modules like CSDM, ITSM, ITOM, ITAM, CSM, and SPM is preferred.
Comfortable handling end-to-end implementation including customization, integration, and support within a large consulting environment.