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High competition due to strong Bosch brand, common L2 infrastructure title, and likely metro locations.
High domain bias due to required datacenter and network operations expertise.
Moderate strictness because network-specific skills preferred despite no explicit years requirement.
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Monitor and ensure performance, availability, and health of global network infrastructure across Bosch datacenters.
Provide up to Level 2 support focusing on Global Backbone and central hubs, handling incidents, alerts, configurations, and service requests related to network services.
Collaborate internationally to operate, support, upgrade, and optimize global network solutions, including executing and refining operational processes.
Degree in Computer Science, Network Analyst, or equivalent.
Proficiency in English language.
Willingness to work in shift hours, including weekends and holidays.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced with global datacenter network services support and operations at Level 2 or similar capacity.
Able to collaborate effectively with international teams, service managers, operation managers, and engineering teams.
Capable of executing and optimizing operational network support processes and documenting issues and resolutions rigorously.