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Tier-1 brand, mid-level experience, metro location, and broad generalist requirements increase competition.
Role requires health benefits carrier knowledge and insurance domain expertise, limiting transferability across industries.
Explicit 4+ years requirement plus mastery of Salesforce, Jira, and domain experience make filters strict.
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Serve as primary contact for Health Benefits Carrier Integrations, driving implementations and operational execution.
Lead new integration rollouts and develop comprehensive onboarding playbook and SOP documentation for internal use.
Coordinate daily stand-ups and stakeholder meetings to align product, engineering, operations, and external partners on integration progress and requirements.
Bachelor's degree or equivalent with 4+ years in Operations or Implementation, ideally in US-based SaaS or Fintech.
Experience independently managing communication and coordination with external carriers and internal teams (Product, Engineering).
Proficiency in Salesforce, G-Suite, and Jira.
Work onsite at Rippling office at least three days a week if located within defined radius; otherwise not explicitly mentioned.
Comfortable leading cross-functional projects in a high-growth, client-facing SaaS/Fintech environment with stakeholder management experience.
Skilled at translating complex technical insurance topics for non-technical audiences to enable informed decisions.
Experienced in building operational processes and documentation from scratch, focusing on detail and timely execution.