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Tier-1 brand but niche ServiceNow specialization reduces applicant pools.
Requires specific ServiceNow platform skills and certifications, limiting cross-industry transferability.
Explicit 4+ years ServiceNow experience plus required certifications and domain skills create strict filters.
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Lead design, development, testing, and deployment of ServiceNow platform solutions including workflow automation and Generative AI integration.
Manage moderately complex technical initiatives and lead teams to resolve issues meeting client needs within the ServiceNow environment.
Collaborate with product owners, business analysts, and cross-functional teams to deliver scalable, user-centric solutions enhancing service delivery and user experience.
Minimum 4+ years of software engineering experience.
Minimum 4+ years hands-on ServiceNow development experience with proficiency in Flow Designer, scripting (JavaScript), and REST/SOAP integrations.
Must hold ServiceNow Certified System Administrator and Certified Application Developer or Implementation Specialist certifications.
Strong knowledge of ServiceNow architecture, including tables, Glide APIs, scripting languages (Glide, Jelly), Business Rules, UI/Data Policies, and experience with ServiceNow testing frameworks.
Experienced in leading and delivering moderately complex projects within ServiceNow technical domain with a focus on automation and AI integration.
Proven ability to collaborate across distributed, agile teams and with stakeholders such as product owners and business analysts to translate requirements into robust solutions.
Demonstrated skill in integrating Generative AI and conversational interfaces into enterprise platforms to enhance intelligent service delivery.