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Mid-level generalist data role in metro with broad tool requirements increases applicant competition.
Skills (MIS, BI, CRM, Excel) are broadly transferable across industries.
Explicit 2–5 year requirement, degree, and mandatory CRM/Excel skills create moderate shortlisting filters.
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Manage CRM systems ensuring data accuracy and compliance to support business operations.
Prepare and publish regular MIS reports and dashboards to track KPIs and provide performance insights.
Drive process improvements and automation initiatives, collaborating with multiple teams to enhance operational efficiency.
Bachelor's degree in Business Administration, Operations, Analytics, Management, or related field.
2-5 years of experience in Operations, MIS, Business Analytics, CRM Administration, or Process Management.
Proficiency in Microsoft Excel and CRM platforms like Zoho, HubSpot, Salesforce, or similar.
Experience with Power BI, Looker Studio, or other dashboarding tools is a plus but not mandatory.
Experience operating within cross-functional teams supporting Sales, Marketing, Finance, HR, and Student Success departments.
Strong analytical and problem-solving skills focused on ensuring data accuracy and operational process improvements.
Comfortable working in fast-paced environments handling multiple priorities with a process-driven mindset and attention to detail.