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Specialized Microsoft/Azure skills reduce applicant pool but infrastructure roles remain generally competitive.
Microsoft/Azure infrastructure skills are broadly transferable, though higher-education managed-services context slightly narrows fit.
Specific Microsoft, Azure, and PowerShell requirements raise screening rigor despite no explicit years.
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Manage and troubleshoot core Microsoft infrastructure including Active Directory, Azure Entra ID, Microsoft 365, and Windows Server environments across hybrid cloud setups.
Lead L3 escalations and root cause analysis to resolve critical issues ensuring secure, stable, and optimized enterprise environments.
Develop PowerShell automation, maintain technical documentation, and mentor L1/L2 support teams to improve operational efficiency.
Experience managing Active Directory, Azure Entra ID, Microsoft 365, and Azure infrastructure services.
Proficient in advanced PowerShell scripting and automation.
Bachelor’s degree in computer science, IT, or related field.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced professional with expertise in enterprise-level Microsoft/Wintel environments and hybrid cloud infrastructure.
Demonstrates strong operational ownership through managing end-to-end incident resolution and infrastructure optimization.
Comfortable working in complex managed services or enterprise IT environments with focus on automation and team mentorship.