Back
Senior, niche Salesforce Service Cloud role reduces applicant density despite metro location.
Role requires deep Salesforce Service Cloud expertise, making cross-industry substitution limited.
Explicit 8–11 years plus mandatory Salesforce, Apex, LWC and production-support skills make filters strict.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Own L2 production support for Salesforce Service Cloud, including advanced troubleshooting, root cause analysis, and permanent fixes for complex issues.
Manage and optimize Service Cloud customizations such as Case Management, Omni-Channel, Assignment Rules, and integrations like Email-to-Case and CTI.
Collaborate with global stakeholders, participate in deployments and release validations while ensuring adherence to Salesforce best practices and security standards.
8-11 years of professional experience in Salesforce Service Cloud development/support.
Strong hands-on expertise in Apex (Triggers, Classes, Async Apex), Lightning Web Components, and Salesforce security model.
Experience in production support, AMS, or L3 roles handling critical production incidents.
Availability to work CET shift hours and proficiency in English at B2 (Upper-Intermediate) level or higher.
Experienced in high-pressure production support environments with ability to troubleshoot and resolve complex Salesforce Service Cloud issues.
Comfortable collaborating cross-functionally with global business and technical teams, especially European stakeholders.
Proven skills in advanced Salesforce customizations and integrations, familiar with Salesforce best practices and performance/security optimization.