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Mid-level ServiceNow QA role at a known payments firm in metro locations creates moderate applicant competition.
ServiceNow platform expertise is transferable across industries but specialized enough to limit easy cross-domain moves.
Explicit 6+ years plus required ServiceNow and ATF hands-on skills make filtering stringent.
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Own end-to-end testing activities for ServiceNow platform changes, including manual test case design, execution, defect triage, retesting, and closure.
Create, maintain, and execute manual and automated ServiceNow ATF test cases across stories, integrations, upgrades, and releases.
Collaborate closely with developers and product owners to identify test scenarios, conduct various testing types (functional, regression, integration, UAT), and ensure quality delivery within sprint cycles.
6+ years of work experience in software testing, specifically in ServiceNow or similar enterprise workflow platforms.
Hands-on experience with ServiceNow ATF for test automation and JavaScript scripting within the ServiceNow platform.
Strong knowledge of manual testing processes including test design, defect lifecycle, regression testing, and sprint-based testing.
Work location options: Pune, Bangalore, or Indore.
Experienced in testing complex ServiceNow workflows including approvals, notifications, role-based access, integrations, portals, and data validations.
Skilled at defect triage with the ability to isolate root causes between functional, configuration, integration, and data issues.
Proficient in using test management tools like ServiceNow Test Management or Jira/Xray and comfortable reviewing system logs and audit history to support defect analysis.