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Medium: brand and metro location increase competition, but niche Postilion specialization reduces applicant density.
High: payments switch, PCI and EFT processing experience are industry-specific and not easily transferable.
High: explicit years plus mandatory Postilion/payments switch and PCI/compliance experience are required.
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Manage and support payments platforms including Postilion, ATM/POS transaction switches, ensuring infrastructure and application stability without impacting customers.
Perform advanced troubleshooting, SQL-based reporting, and support 24x7 on-call operations including backup, restore, and disaster recovery testing.
Ensure compliance with PCI and ISO standards, support UAT and development processes, and onboard/train junior team members.
3-7 years of relevant experience, including 3-5 years in Level 2-3 payments technical support and implementation.
Mandatory experience with Postilion and ATM/POS transaction processing platforms.
Proficiency in databases with SQL queries and stored procedures.
Post-secondary education or IT-related degree, or equivalent relevant experience.
Experienced in payments platform operations and maintenance with a focus on transaction processing and compliance requirements.
Capable of managing production environments including incident resolution, backup, recovery, and disaster recovery.
Skilled in technical documentation, operational reporting, and mentoring junior staff within a payments technology context.