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Mid-level cloud infra role at known enterprise with common skills, attracting moderate applicant density.
Cloud and infrastructure skills are highly transferable across industries.
Mandatory 5+ years and multi-domain infrastructure plus scripting skills enforce moderately strict shortlisting.
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Serve as escalation point for complex infrastructure operations issues, driving root cause analysis and long-term solutions.
Contribute to infrastructure design, optimization, and strategic projects while ensuring adherence to SLAs, compliance, and security standards.
Mentor L1/L2 teams, maintain technical documentation, and support enterprise infrastructure components including servers, virtualization, storage, and network devices.
Bachelor's degree in IT/Computer Science/Electronics or equivalent diploma.
Minimum 5 years of relevant infrastructure support/engineering experience.
Experience with Microsoft Azure and VMware ESXi environments; expertise in at least two infrastructure domains (e.g., server administration, networking, storage, cloud, security).
Willingness and ability to work rotational shifts including nights, weekends, and public holidays.
Experienced in multi-domain infrastructure troubleshooting and automation using scripting tools like PowerShell, Python, Ansible, or Terraform.
Familiar with ITIL processes and expert in enterprise operations, able to independently manage critical tasks during off-hours.
Demonstrates leadership in mentoring junior engineers and collaborating with architects and project teams on infrastructure design and integration.