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Popular mid-senior program role, metro location, and recognizable multinational brand heighten applicant competition.
Core program management skills are transferable but L&D specialization requires industry-specific experience.
Explicit 8–12+ years and specific L&D/PMO experience requirements increase filtering strictness.
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Lead the end-to-end lifecycle management of global learning projects, including intake, prioritization, planning, execution, tracking, and delivery for L&D Shared Services.
Ensure timely delivery of projects meeting scope and quality standards while maintaining governance practices, SLAs, and operational transparency.
Provide leadership with dashboards, reports, and updates to support decision-making and continuously improve program operations.
Graduate or Postgraduate degree required; relevant certifications in project/program/operations management or learning preferred.
8–12+ years of experience in Program Management, PMO, Learning Operations, L&D Shared Services, Consulting, or Operations.
Experience managing global stakeholders, cross-functional virtual teams, and vendors with ability to work in a fast-paced global environment.
Proficiency in project management platforms and Microsoft 365 tools; strong operational reporting and stakeholder management skills.
Experienced in managing complex global learning programs involving multiple business units and vendors.
Able to balance strategic and execution responsibilities with a strong focus on business operations and process improvement.
Skilled in leading teams, vendor management, operational dashboards, and facilitating governance with leadership.