





Metro Bengaluru location and a generalist NOC/operations title increase applicant competition moderately.
NOC/operations skills are transferable across industries but require domain-specific monitoring and incident experience, so moderate sensitivity.
Explicit 1-2 year minimum, ITIL/monitoring tool requirements, and mandatory shift availability create moderate filtering.
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Support operational stability and incident response for Sabre’s applications and infrastructure within a 24/7 environment.
Follow and apply Sabre’s ITIL processes and pre-defined procedures to monitor, triage, and resolve technical incidents.
Initiate and manage calls for technical incidents, ensuring timely response and resolution based on knowledge base driven actions and collaboration with Service Reliability engineers.
1-2 years of experience in Command Center, Network Operations Center (NOC), or related operational environment.
Bachelor’s degree or equivalent work experience.
Experience with monitoring tools such as Splunk, Zabbix, AppDynamics, or Google Console.
Work in shifts supporting a 24/7 operational environment.
Operational experience in fast-paced, large-scale IT environments with high transaction volume monitoring and incident management.
Familiarity with ITIL processes and ability to execute defined operational procedures consistently.
Comfortable working in a shift-based role collaborating with cross-functional teams including Service Reliability engineers.