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Bengaluru location and broad generalist support plus monitoring skills create moderate applicant competition.
Strong SRE and application support skills transfer across industries; financial-domain preference moderately increases sensitivity.
Explicit 8+ years plus mandatory tooling, SRE skills and rotational shifts create strict screening.
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Accountable for maintaining and supporting most complex, business-critical banking applications with broad impact on business processes.
Lead incident response including troubleshooting, root cause analysis, postmortems, and provide progress updates to stakeholders.
Identify automation opportunities, participate in change validations, documentation updates, and drive continuous improvement of application support processes.
Minimum 8+ years experience in application maintenance and support engineering.
Bachelor’s Degree in Computer Science or related field.
Technical skills required: ServiceNow, Oracle, SQL, Kafka, basics of Unix, monitoring tools (Dynatrace, Splunk).
Ability to work in rotational shifts (24/7) in a hybrid role located in Bangalore.
Experience supporting JEE & Enterprise Technologies and microservice-based applications with troubleshooting expertise, not just coordination.
Familiarity with cloud-based applications and knowledge of AWS or Azure preferred, along with understanding of SRE principles.
Preferred Financial domain knowledge and ITIL Foundation certification for structured incident and problem management.