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Large-brand, mid-level generalist role in metro with common skills increases applicant competition.
Monitoring and observability skills transfer easily across industries and sectors.
Role requires specific observability tooling and automation skills but states no strict years requirement.
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Act as the initial responder for system alerts, responsible for timely triage and escalation of issues.
Monitor product metrics and analyze trends to identify anomalies and recommend improvements.
Develop and maintain automated monitoring tests, dashboards, and impact analyses to ensure product performance and reliability.
Experience with monitoring and observability tools such as OpenTelemetry and Grafana.
Strong analytical and problem-solving skills with ability to interpret complex data.
Experience with automated alerting and test frameworks.
Work Experience Required: Not explicitly mentioned in the JD. Hybrid work model requires minimum two days onsite per week at assigned office location.
Familiarity with issue management processes and working in data product or technology environments.
Experience scripting or programming for automation, preferably in Python or R.
Operates with a focus on proactive monitoring, root cause analysis, and continuous improvement of product quality.