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Tier-1 brand increases competition but seniority and niche BPS/AI skills moderate applicant density.
Requires BPS/BPO transformation and domain process expertise, limiting cross-industry transferability.
Explicit 12–18 years requirement, mandatory BPS transformation and AI solutioning skills enforce strict filters.
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Lead end-to-end RFx responses and architect transformation solutions incorporating AI, automation, and outsourcing models across multiple process domains such as Finance & Accounting, HR, Supply Chain, BFSI, Customer Experience, MDPS, Healthcare, and Life Sciences.
Drive process discovery, re-engineering, and transformation engagements with Fortune 500 clients, creating transformation roadmaps and business cases that deliver measurable outcomes.
Oversee program management for large-scale transformation engagements, coordinate cross-functional teams, and build strong client relationships to support solutioning and sales expansion initiatives.
12-18 years of experience in BPS/BPO transformation solutioning, pre-sales, or management consulting.
Proven experience leading full lifecycle RFx responses for process transformation and outsourcing deals.
Deep expertise in back-office operations and BPO transition-to-delivery models with AI-driven transformation technology (Agentic AI, AIOps, MLOps, intelligent automation).
Mandatory skills include AI/ML (RPA). Work Experience Required: 12-18 years. Notice period: Not explicitly mentioned in the JD.
Experienced leader with a strong grasp on integrating AI and automation into business process transformation across multiple industry verticals and process towers.
Strategic thinker adept at storytelling and crafting compelling, structured sales and transformation proposals for executive audiences.
Proven ability to manage complex multi-stakeholder programs while fostering long-term client partnerships and collaborating with sales, delivery, and domain SMEs.