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Metro location, recognizable agency brand, and a popular AI/analytics-sounding title increase applicant competition.
Program and client-management skills are broadly transferable across industries, so fit sensitivity is low.
No explicit years or mandatory technical certifications listed, indicating flexible initial screening.
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Own development and management of Research and Survey Analytics activities for assigned clients.
Lead team development and act as escalation point to proactively manage and resolve client issues.
Drive strategic initiatives including business planning, performance MIS improvement, quality enhancement, automation, and innovation to grow business and service offerings.
Work Experience Required: Not explicitly mentioned in the JD
Location Requirement: Mumbai - Thane Ashar IT Park, India
Employment Type: Full time, Permanent contract
Domain Expertise: Research and Survey Analytics management and client servicing
Experienced in developing and executing business strategies and team/unit level business plans.
Skilled in client relationship management with proactive issue/escalation handling.
Capable of leading strategic initiatives like quality improvement, automation, innovation, and coaching team members in a analytics service environment.