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Mid-level metro role, popular network title with broad skill requirements increases competition significantly.
Networking skills are broadly transferable across industries and roles.
Explicit 3+ year requirement and mandatory networking skills raise filter strictness.
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Maintain and troubleshoot Cisco enterprise network infrastructure in a complex multi-vendor environment to ensure reliable connectivity and network security.
Execute routine and emergency network changes, participate in change reviews, and document troubleshooting steps and root causes.
Provide first-line monitoring, ticket triage, and user support for network-related issues, collaborating with project managers and service engineers.
3+ years of IT, network support, service desk, or network operations experience with ticketing systems and monitoring platforms.
Strong understanding of networking protocols including TCP/IP, DNS, DHCP, VLANs, EIGRP, BGP, HSRP, NAT, ACL, switching protocols, F5 LTM load balancing, and Riverbed WAN optimization.
Hands-on experience with network troubleshooting commands and tools, with ability to perform end-to-end root cause analysis.
Ability to follow documented procedures and accurately document findings; strong communication skills for articulating technical issues.
Experience working in enterprise NOC, service desk, or infrastructure support environments in multi-vendor contexts.
Skills balancing adherence to operational procedures with analytical troubleshooting beyond runbooks.
Certified network professional (e.g. CCNA) or equivalent, illustrating recognized networking expertise.