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Tier-1 brand plus generalist infra role but niche EUC skills and non-metro location moderate competition.
EUC and infrastructure skills are transferable across industries but specialized in tooling, yielding medium sensitivity.
Explicit 6–10 years and mandatory Intune/VDI/AD/SCCM skills make filtering highly strict.
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Lead daily IT operations and infrastructure services support related to end user computing, ensuring high customer satisfaction.
Manage and maintain Windows environments including Azure VDI, Intune, Windows image deployment, and Microsoft Core technologies (DNS, DHCP, SCCM, MCC).
Serve as escalation point for end user computing tasks such as laptop/desktop installation, configuration, troubleshooting, and oversee IT asset management and video conferencing systems administration.
6 to 10 years of experience in managing Windows environments and related IT infrastructure support.
Degree in MCA, B-Tech, or BE in Computer Science or Information Technology.
Hands-on experience with Intune/Autopilot, Windows image deployment, Microsoft Core technologies, Active Directory, and Cisco Video Conferencing systems.
Work hours: IST time zone (8:00 am to 5:00 pm IST).
Experienced in ITIL framework and ServiceNow ITSM & ITOM discovery tools, with knowledge of software asset management.
Technical expertise includes networking protocols (TCP/IP, VLANs), Windows Server (2016, 2019), and familiarity with Linux/Ubuntu servers.
Holds or pursuing relevant certifications such as Azure Administrator Associate, Microsoft 365 Certified Fundamentals, or Microsoft Certified Azure Virtual Desktop Specialty.