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Strong brand, mid-level SRE role, and broad generalist skills create high competition.
Core SRE/operations skills transfer across industries, but financial compliance raises domain specificity.
Explicit 4+ years, ITIL, and mandatory tooling and automation requirements create high shortlisting strictness.
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Manage and support all installed systems and infrastructure within Systems Operations for International Payments platform.
Lead efforts to improve system efficiency and reduce manual intervention through automation and observability tools.
Collaborate with engineering, architecture, and vendors to ensure systems are operable, resilient, and meet high availability standards throughout the Payments Modernization lifecycle.
Minimum 4 years of experience in Systems Engineering, Technology Architecture, or equivalent.
Experience in L2 Support with strong ITIL process knowledge and troubleshooting skills.
Hands-on automation skills using shell, Perl, Python, and AI tools.
Knowledge of monitoring tools such as ITRS Geneos, AppDynamics, or Splunk, and familiarity with Database, MQ, and middleware technologies.
Experience in SRE, Production Engineering, or Platform Engineering in complex or financial services environments with ability to productionize new platforms.
Familiarity with observability (distributed tracing, metrics, logging, SLO tooling) and resilience testing tools (e.g., BlazeMeter, Chaos Monkey).
Able to operate effectively in early-stage, ambiguous, transformation environments and communicate technical risks clearly to senior stakeholders.