





Tier-1 employer plus mid-level cloud generalist skills increase applicant density despite non-metro location.
Cloud operations and ITIL focus requires domain-specific experience but remains transferable across industries.
Explicit 2–3 year requirement plus mandatory public cloud and ITIL experience enforces strict shortlisting.
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Manage incidents, service requests, and IT Service Provider requests related to public cloud platforms (Azure, AWS, GCP) within defined SLAs.
Provision, govern, and lifecycle manage cloud subscriptions, accounts, and projects including metadata reviews and expiry extensions.
Prepare and deliver monthly service delivery KPI reports and internal charging data; support cloud cost optimization, security initiatives, and coordinate issue resolution with vendors and stakeholders.
2-3 years experience in public cloud platform operations.
Bachelor of Engineering in Computer Science.
Strong knowledge of ITIL processes and experience with ticketing and vendor case handling.
Good understanding of cloud cost optimization and security.
Experienced in operational roles involving platform governance and service delivery for public cloud platforms (Azure/AWS/GCP).
Ability to work in structured, SLA-driven environments with emphasis on incident management and vendor coordination.
Detail-oriented with capability to handle reporting, billing processes, and cloud resource lifecycle management.