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Remote role and common PM title increase competition, though ServiceNow and certification needs narrow the pool.
High because required ServiceNow platform expertise and professional-services delivery are industry- and technology-specific.
Mandates 7+ years, ServiceNow delivery experience, and certifications (PMP, ITIL), therefore high strictness.
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Lead end-to-end delivery of large-scale ServiceNow implementations across multiple modules including ITSM, ITOM, ITAM, IRM, HRSD, and SPM.
Manage full project lifecycle: planning, requirements, design, testing, deployment, support, and governance to ensure on-time, on-budget delivery aligned with business goals.
Serve as primary client liaison and lead cross-functional teams while handling project budgets, risk mitigation, and stakeholder communication.
7+ years of project or program management experience.
Bachelor's degree in IT, Computer Science, Business Administration, Engineering, or related field.
Experience leading large-scale ServiceNow or enterprise ITSM platform implementations in professional services or consulting environments.
PMP and ITIL certifications required.
Experienced managing complex, multi-workstream projects with distributed cross-functional teams in enterprise IT service management.
Strong expertise in ServiceNow platform modules and governance with demonstrated financial management and client-facing skills.
Familiar with Agile, SAFe, Waterfall, and hybrid delivery methodologies with ability to engage executive leadership and diverse stakeholders effectively.