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Metro-based mid-level role with 5+ years and moderate brand, partially offset by niche ServiceNow HRSD specialization.
ServiceNow HRSD specialization transfers across enterprises but remains platform-specific, giving moderate sensitivity.
Mandatory 5+ years ServiceNow HRSD/EC Pro experience and integrations skills make filters strict.
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Implement and operate ServiceNow HRSD and Employee Center Pro (EC Pro) solutions within a DevOps team, ensuring adherence to platform standards and avoiding technical debt.
Design, develop, and optimize HR service delivery including case management, knowledge management, lifecycle events, and seamless enterprise system integrations.
Leverage AI tools and ServiceNow platform AI capabilities to improve developer productivity and enhance HR service processes.
Degree in Computer Science.
5+ years experience as a ServiceNow Developer focused on HRSD modules and EC Pro in global enterprise environments.
Proficient in JavaScript (object-oriented programming) and experienced in designing and implementing integrations using REST/SOAP/PowerShell.
Experience managing ServiceNow implementation projects with troubleshooting, performance optimization, and root cause analysis skills.
Experienced in agile or hybrid project environments with cross-team collaboration across ServiceNow product teams.
Strong domain specialization in HRSD and Employee Center Pro with ability to translate complex global HR requirements into scalable solutions.
Familiarity with AI technologies and applying AI-driven features on the ServiceNow platform to improve HR workflows and service delivery.