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Tier‑1 employer, mid‑level TPM role in metro location with broad cross‑functional scope increases applicant competition.
Requires SaaS monetization, billing, and enterprise program experience, limiting transferability across non‑SaaS industries.
Explicit five-year program management minimum plus technical degree and enterprise SaaS/product experience makes filters stringent.
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Lead complex, cross-functional programs focused on Workspace Monetization including AI-powered productivity, value-capture strategies, usage limits, abuse mitigation, and purchase flow optimization.
Manage end-to-end customer lifecycle for millions of global businesses with responsibility for metering, billing, invoicing infrastructure, enterprise admin platforms, and AI-driven IT operations tools.
Collaborate with diverse teams including Payments, Risk, Legal, and Privacy to build dashboards, identify risks, monitor metrics, and deliver prioritized program outcomes.
Bachelor's degree in a technical field or equivalent practical experience.
5 years of program management experience.
Experience managing cross-functional or cross-team projects.
Experience in SaaS or subscription business models, software development workflows, and managing product lifecycles is preferred but not explicitly stated as mandatory.
Experience working at the intersection of product, engineering, and business strategy in enterprise SaaS environments, especially involving monetization or customer lifecycle management.
Strong technical understanding to communicate tradeoffs between engineering teams and executives.
Proven ability to manage large scale software rollouts with cross-team dependencies involving compliance, billing, and AI-enhanced products.