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Mid-level, popular product title with 2–5 years requirement and consumer platform brand recognition.
Product skills transferable, but AI and marketplace/CX experience create moderate industry specificity.
Explicit 2–5 years plus AI/ML product experience and cross-functional delivery increases selection rigidity.
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Design and launch AI-powered tools to improve Relationship Manager (RM) productivity and customer experience at scale.
Translate RM workflows into scalable AI-enabled product features such as member insights, matchmaking signals, engagement risk detection, conversation summaries, and next-best actions.
Define product metrics, run experiments to evaluate AI features, iterate based on outcomes, and drive adoption of AI tools in RM workflows.
2–5 years of experience in Product Management, Product Analytics, or Technical Product roles.
Experience working on AI or ML-enabled products, familiarity with large language model (LLM) based applications.
Experience with consumer platforms, marketplaces, or customer experience (CX) products.
Ability to work cross-functionally with engineering, analytics, and operations teams.
Has strong analytical thinking and structured problem-solving skills applied to data-driven products.
Experienced in building AI-driven consumer technology products that augment human workflows at scale.
Comfortable working in cross-functional teams with engineering, analytics, and operations, showing ownership and driving adoption of new AI tools.