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Tier-1 employer plus common cloud ops title and early-mid experience increases candidate competition.
Cloud platform skills are broadly transferable across industries, making background fit flexible.
Explicit 2–3 year requirement, mandatory cloud experience and ITIL make filters strict.
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Manage incidents, service requests, and IT service provider requests related to public cloud platforms (Azure/AWS/GCP) within defined SLAs.
Provision, govern, and manage lifecycle of cloud subscriptions, accounts, and projects including metadata review and expiry date management across platforms.
Prepare and deliver monthly service delivery KPIs and internal charging data; support cloud cost optimization and security initiatives; coordinate issue resolution with vendors and stakeholders.
Bachelor of Engineering in Computer Science.
2 to 3 years of experience in public cloud platform operations.
Strong knowledge of ITIL processes and ticketing/vendor case handling.
Work Experience Required: 2 - 3 years in public cloud platform operations.
Experienced in managing multi-cloud environments (Azure, AWS, GCP) with operational governance focus.
Skilled in cloud cost optimization and security initiatives with strong troubleshooting capabilities.
Comfortable working in structured, SLA-driven environments coordinating with vendors and internal teams.