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Niche senior ServiceNow architect reduces applicant density despite metro location.
Deep ServiceNow ITOM and CMDB expertise is highly domain-specific and less transferable across industries.
Explicit 8+ years and deep ServiceNow ITOM and CMDB experience make hiring filters highly strict.
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Own the design and continuous improvement of enterprise-grade ServiceNow ITOM solutions including ITOM Visibility (Discovery, Service Mapping), Health, and Event Management.
Drive CMDB data quality, governance, integration, and architect scalable event ingestion and operational intelligence solutions across global environments.
Lead integration of monitoring tools, cloud platforms, AI capabilities, and ensure alignment of ITOM with HAM and SAM for end-to-end transparency.
Bachelor's degree in Computer Science.
8+ years of professional experience with proven success as a ServiceNow Solution Architect focused on ServiceNow ITOM products.
Strong hands-on experience with ServiceNow ITOM modules (Visibility, Health, Event Management) in a global enterprise environment.
Experience managing ServiceNow implementation projects including system integration and agile/hybrid project execution.
Experienced in managing large-scale ServiceNow ITOM implementations with deep expertise in CMDB architecture, Discovery, and Event Correlation.
Proficient in integrating AI/ML concepts such as predictive analytics and intelligent automation within IT operations.
Skilled at cross-team collaboration within DevOps or product teams to optimize platform delivery and operational processes.