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Strong Tier-1 brand and metro location, but senior and niche RDK skills moderate competition.
Highly domain-specific embedded, RDK and networking skills limit transferability across industries.
Explicit 9+ years and mandatory RDK, C/C++, Linux, networking skills enforce strict filters.
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Lead rapid identification, root cause analysis, and triage of software field issues on Comcast’s RDK CPE devices.
Design and lead automation tools for detection and triage of customer-impacting problems using machine data analysis.
Collaborate with development and QA teams to reproduce issues, analyze source code, and ensure faster bug resolution, adhering to Agile methodologies.
7-10 years of relevant industry experience, preferably within 9-14 years range as mentioned in JD.
Strong experience with Linux, C & C++, and Comcast RDK Video (RDKV) technologies.
Proficient in networking, WiFi, and data analysis tools like Elastic, Splunk, and Datadog.
Bachelor's degree required; specific degree not explicitly mentioned.
Experienced technical lead capable of understanding and improving team technical capabilities through training and guidance.
Strong analytical mindset focused on field triage, combining software architecture understanding with machine data analysis at scale.
Comfortable operating in a fast-paced, agile environment coordinating across cross-functional teams for customer-centric problem resolution.