Back
Strong Tier-1 brand and metro location, but niche RDK/C++ embedded specialization limits generic applicant competition.
Requires niche CPE/RDK, embedded C/C++ and networking skills, limiting cross-industry transferability.
Multiple explicit years plus mandatory RDK, C/C++, Linux and networking requirements create strict screening filters.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Accountable for rapid identification, triage, and root cause analysis of customer impacting software issues on CPE devices using RDK for video and broadband deployed at scale.
Lead design of automation tools and analytics to detect, triage, and resolve issues leveraging machine data from large-scale device deployments (up to 100 million devices).
Manage and mentor team members including requirement understanding, tool architecture design, and technical training to improve team capabilities.
7-10 years of relevant industry experience in software/hardware triage and data analysis.
Proficient in Linux, C, C++, and working knowledge of Comcast's Reference Design Kit (RDK) for video (RDKV).
Experience in networking and WiFi technologies with strong skills in data analysis tools like Elastic, Splunk, and Datadog.
Bachelor's Degree required; certifications or equivalent combination of coursework and experience may be considered.
Experienced in debugging and root cause analysis of software issues on consumer premises equipment at scale in a fast-paced environment.
Strong background in networking/WiFi and video technology stack with ability to understand software architecture deeply and work cross-functionally.
Demonstrated leadership in technical team management with focus on tool development, analytics, and training to improve triage efficiency and customer experience.