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Niche ServiceNow HAM/SAM/EA specialization and seniority reduce applicant density.
Highly domain-specific ServiceNow and ITAM/SAM/EA expertise limits cross-industry transferability.
Explicit 10-14 years, required ServiceNow certifications, and specific module expertise make filters strict.
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Own strategy, roadmap, and continuous improvement for ServiceNow HAM, SAM, and EA modules focused on asset visibility, compliance, and technology governance.
Lead cross-functional collaboration, release management, UAT, change adoption, and vendor management ensuring alignment with enterprise architecture and operational goals.
Leverage KPIs and best practices to optimize technology investments, reduce compliance risks, and maximize platform value.
10-14 years of total ServiceNow experience with 4+ years as Product Owner or Function Consultant in HAM, SAM & EA modules.
Proficiency in JavaScript, Flow Designer, Business Rules, Script Includes, UI Policies, and experience with ServiceNow scripting, configuration, and integrations (REST, SOAP APIs).
ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) in HAM, SAM, or EA mandatory.
Mandated in-office presence at least 3 days per week; work timings from 2:00 PM to 10:30 PM IST.
Experienced in managing multi-module ServiceNow implementations including HAM, SAM, and EA in complex, regulated industries.
Strong capability in translating business and compliance needs into prioritized product backlogs and detailed user stories for technical delivery.
Skilled at cross-functional stakeholder communication, vendor relationship management, and driving change management for technology adoption.