





Metro location and generalist platform skillset increase applicant density, moderated by seniority and niche infrastructure tools.
Infrastructure and platform engineering skills are broadly transferable across industries.
Explicit 8+ years, 2+ years leadership, and mandatory VMware/Azure/Cisco/AD skills create strict filters.
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Lead a team of ~8 engineers providing Tier 1 and Tier 2 operational support for VMware, Azure, Cisco UCS, and Windows Server environments.
Ensure reliable daily infrastructure operations including incident resolution, maintenance, and vendor coordination within a global delivery model.
Maintain alignment and effective communication with US-based leadership and engineering teams, enforcing operational, security, and compliance standards.
Minimum 8 years of experience in infrastructure engineering or platform operations.
At least 2 years of experience leading technical teams in a global delivery model.
Hands-on expertise in VMware virtualization, Cisco UCS compute infrastructure, Microsoft Windows Server (including Active Directory), Azure IaaS, and Unix/Linux systems (preferably RHEL).
Experience with incident, problem, and change management (ITIL processes) and managing vendor support cases.
Proven leadership in managing operational support teams within global or GCC environments, emphasizing execution and operational excellence.
Strong technical troubleshooting skills across compute, OS, and virtualization layers with direct experience in hybrid on-premises and cloud infrastructures.
Experienced in coordinating effectively with international teams, ensuring adherence to compliance and operational standards in a 24/7 global delivery context.