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Remote-friendly mid-level platform role in a metro location with broad skill requirements increases applicant competition.
Platform operations and production-support skills are broadly transferable across industries, so background sensitivity is low.
Explicit 4+ years requirement plus mandatory Java, cloud, and production-support experience creates a moderate filter.
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Ensure reliability, performance, and operational excellence of DeepIntent's platform and data ecosystem.
Investigate and resolve complex platform-related issues in collaboration with customer-facing, analytics, product, and engineering teams.
Monitor data pipeline executions, implement corrective actions, and drive continuous improvement including automation to enhance platform stability.
Bachelor's or Master's degree in Computer Science, Engineering, or related technical field.
4+ years of professional software or platform engineering experience.
Strong proficiency and hands-on debugging experience with Java in production environments.
Experience with SQL, distributed data pipelines, production support (L2/L3), and cloud platforms like GCP and/or AWS; working in EST shift (rotational) is required.
Experienced in working with cross-functional teams including Engineering, Product, Analytics, and Customer Support to resolve complex technical issues.
Skilled in operational tooling and platform monitoring, with ability to bridge gaps between engineering and analytics teams.
Comfortable working with large-scale data systems, incident management, and improving platform reliability in fast-paced, globally distributed environments.