Back
Mid-level, popular Project Manager role in a metro with broad requirements increases applicant competition.
Technical services and enterprise deployment experience make cross-industry moves moderately constrained.
Multiple explicit years, professional services experience, and technical customer-support requirements raise shortlisting strictness.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Own the onboarding and deployment success of multiple enterprise customer implementation projects, maintaining ongoing communication and risk assessment.
Act as liaison between deployment teams, internal Forcepoint teams, and customers, managing escalations and ensuring positive technical and executive relationships.
Collaborate with Product Management and Engineering to feedback product improvements and contribute to the Knowledge Base from deployment experiences.
Bachelor's degree in Computer Science, Engineering, or equivalent experience.
Minimum 5 years of project management experience, including managing multiple projects in parallel; PMP certification preferred.
At least 4 years in an information systems or Professional Services environment supporting business-to-business customers.
Experience working with Enterprise Customer Support, Salesforce, PSAs, and knowledge of billing and revenue recognition.
Experienced managing large, complex global programs across multiple technologies and time zones with demonstrated technical customer support expertise.
Strong technical troubleshooting skills combined with project management methodologies such as PMP, SCRUM, and LEAN.
Proven ability to engage confidently with customer executives and internal stakeholders to drive project delivery on time, budget, and scope.