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Niche ServiceNow architect role with senior requirement and only a metro amplifier, lowering applicant density.
Highly ServiceNow-specific platform architecture skills limit cross-industry transferability.
Mandatory 10+ years, required ServiceNow certifications, and architect-level skills create strict shortlisting filters.
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Lead design and implementation of enterprise-scale ServiceNow solutions covering multiple modules such as ITSM, CMDB, ITOM, HRSD, and App Engine.
Provide technical leadership by establishing architecture standards, enforcing coding best practices, and mentoring ServiceNow development teams.
Drive platform strategy, including roadmap development, innovation with new features and AI capabilities, integration architecture, and CMDB/CSDM strategy maturation.
10+ years of hands-on ServiceNow platform experience with proven ServiceNow Architect role experience.
Bachelor’s degree in Computer Science, IT, Engineering, or equivalent experience.
Mandatory ServiceNow certifications: Certified System Administrator (CSA) and Certified Application Developer (CAD); Certified Implementation Specialist (CIS) preferred.
Strong technical skills in ServiceNow architecture, scripting (JavaScript, Glide APIs), integration (IntegrationHub, REST/SOAP APIs), and CMDB/CSDM knowledge.
Experienced in leading complex, enterprise-scale ServiceNow solution architectures and governance across diverse modules.
Strong technical mentor with a track record of enforcing standards and guiding development teams to maintain high-quality, scalable solutions.
Strategic thinker who stays updated with platform innovations including AI and incorporates them into continuous platform and process improvements.