





Senior, niche ServiceNow specialization reduces applicant density despite metro location.
High—deep ServiceNow platform expertise and certifications limit cross-industry transferability.
Multiple mandatory ServiceNow certifications and a 10+ years requirement make shortlisting highly selective.
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Lead design and implementation of enterprise-scale ServiceNow solutions across multiple modules to drive automation and efficiency.
Act as technical authority, guiding development teams, enforcing best practices, and ensuring platform strategy alignment with enterprise goals.
Define and mature CMDB/CSDM strategy, lead PoCs/prototyping, and oversee integrations with other enterprise systems ensuring security and performance.
10+ years of hands-on experience with the ServiceNow platform including previous ServiceNow Architect role experience.
Bachelor’s degree in Computer Science, IT, Engineering, or equivalent experience.
Mandatory ServiceNow certifications: Certified System Administrator (CSA) and Certified Application Developer (CAD); Implementation Specialist certifications preferred.
Strong expertise in ServiceNow scripting (JavaScript, Glide APIs) and integration capabilities (IntegrationHub, REST/SOAP APIs).
Experienced leader capable of managing complex, enterprise-scale ServiceNow architectures and mentoring technical teams.
Strategic thinker focused on platform governance, architectural standards, and innovation including leveraging new platform releases and GenAI capabilities.
Proficient in CMDB/CSDM principles with a track record of translating complex business requirements into scalable technical solutions.