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IIoT specialization reduces competition, but metro location and known growth-stage brand increase applicant density.
Role is industry-specific (industrial IoT/manufacturing) with specialized protocols and hardware integrations.
Mandatory manufacturing domain experience plus Linux, containers and cloud imply moderate shortlisting strictness.
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Own configuration, deployment, and value realization of Litmus Edge and Litmus Edge Manager for EMEA customers.
Lead technical implementation, troubleshooting, and Level 2 support including 24x7 on-call rotation.
Collaborate with Sales Engineers, Account Managers, Product Management, and Support Desk on pre-sales, product feedback, and customer expansion.
Hands-on implementation experience with software, infrastructure, automation, IIoT, analytics, or shop-floor solutions in manufacturing.
Technical knowledge of network protocols, Linux systems, databases, and deployment environments.
Proficiency in scripting/coding (Python, JavaScript, or similar) and understanding of container/cloud/hybrid infrastructure (Docker, Kubernetes, Azure, AWS, or GCP).
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in hands-on technical customer implementations and production deployments in industrial/manufacturing environments.
Comfortable working independently and collaboratively in fast-paced, dynamic settings with ownership of technical deliverables.
Skilled at engaging cross-functional teams and customers to translate product feedback and resolve complex technical issues.