Back
Niche senior monitoring and Windows/.NET APM skillset plus lesser-known employer reduces applicant competition.
Role demands specific APM, Windows/.NET, and SQL operational experience, limiting cross-industry transferability.
Explicit 7+ years requirement and mandatory APM, Windows/.NET, SQL, ITSM skills create strict shortlisting filters.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Serve as primary client liaison for troubleshooting and resolving complex application and database performance issues.
Drive issue identification, qualification, remediation, and establish operational workflows including alerting for known problems.
Provide regular client reporting, documentation of technical and operational procedures, and participate in technical leadership communications within a 24x7 operational environment including rotational shifts.
7-8+ years of experience supporting and monitoring application/infrastructure environments.
Experience with application performance management tools such as LogicMonitor, AppDynamics, AzureMonitor, or similar.
Proficiency in Windows server infrastructure, .Net application support, SQL (intermediate to professional), and ITSM tools like ServiceNow.
Bachelor’s degree in Computer Science or IT; willingness to work rotational shifts including after hours.
Experienced in operating within global command center, frontline monitoring, or service desk environments supporting international clients (US/Europe).
Skilled in analyzing and resolving performance issues using monitoring tools and SQL with a performance troubleshooting mindset.
Comfortable managing client communications and documentation with strong English verbal and written skills in a 24x7 support context.