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Niche Blue Yonder expertise and seniority reduce applicant competition despite metro location.
Highly specialized Blue Yonder ESP product expertise limits transferability across industries.
Explicit 8-11 years and 6 years ESP product experience plus mandatory technical skills.
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Support and maintain Blue Yonder Enterprise Supply Planning (ESP) solutions, ensuring data integrity and business functionality during steady state operations.
Work cross-functionally with Product Development, Consulting, and Cloud services teams to resolve issues, implement design changes, and deliver technical and non-technical customer support.
Provide root cause analysis, operational monitoring, and advice on best practices, including performance tuning and innovation through automation.
8-11 years IT experience with at least 6 years specifically in Blue Yonder/JDA Enterprise Supply Planning (ESP).
Strong expertise in SQL, PL/SQL, and understanding of ESP modules, configurations, and troubleshooting.
Bachelor's degree in computer science, IT, or related field (Industrial/Mechanical Engineering acceptable).
Availability for potential 24x7 and weekend on-call support.
Experienced in independently resolving complex Blue Yonder ESP customer issues and leading technical calls.
Ability to perform structured root cause analysis and collaborate with SMEs and cross-functional teams for issue resolution.
Familiarity with automation and NextGen tools like AppDynamics, Splunk, MuleSoft, Python, AI/ML, Azure is a plus.