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Tier-1 brand, remote option, mid-level experience requirement, and metro location increase competition density.
ServiceNow HAM Pro expertise is transferable across enterprises but is specialized to ITAM/platform roles.
Explicit 5+ years ServiceNow experience plus mandatory HAM Pro and integration skills make shortlisting highly strict.
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Lead end-to-end design, configuration, and implementation of ServiceNow Hardware Asset Management Pro (HAM Pro) within client environments.
Advise clients on HAM Pro migration, platform governance, and process optimization to maximize investment value.
Provide technical guidance, knowledge transfer, and enable client teams to maintain and support the HAM Pro environment post-migration.
5+ years of hands-on experience with ServiceNow platform, specifically implementing HAM Pro in enterprise settings.
Deep knowledge of hardware asset lifecycle management, CMDB relationships, and ServiceNow data model for assets, models, and CIs.
Experience configuring HAM Pro features including lifecycle workflows, hardware normalization, stockroom/inventory management, and system integrations.
Work Experience Required: Minimum 5 years in ServiceNow HAM Pro and platform implementations.
Experienced technical architect skilled at bridging current-state IT asset processes with ServiceNow HAM Pro capabilities, ensuring practical and scalable solutions.
Comfortable engaging stakeholders across ITSM, procurement, operations for process assessment, workshops, and solution alignment.
Demonstrated capability to lead hands-on implementation, testing, validation, and knowledge transfer for enterprise-scale ServiceNow HAM Pro deployments.