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Tier-1 brand, metro location, mid-level generalist role increases competition.
Role requires specialized network and banking operations expertise, limiting cross-industry transferability.
Multiple explicit mandatory network and operational skills plus bank experience create stringent shortlisting filters.
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Own and lead production incident management and problem management to ensure timely resolution and root cause remediation.
Manage change and service delivery lifecycle, including risk assessment, operational readiness, and customer interface for day-to-day operational issues.
Drive automation and AI-assisted approaches to monitoring, capacity planning, and remediation; provide technical leadership and mentorship to the team.
Bachelor's degree (BE/BS) with 3+ years experience in Network Operations.
Expertise in Network Technologies such as Routing & Switching, IP Services, Datacenter Technologies (Cisco Nexus, ASR, VXLAN, ACI, Arista), and Optical (Ciena).
Experience in banking, exchange, or technology environment within a global organization.
Proficiency or demonstrated ability to learn scripting languages (Python, Ansible) and usage of protocol analyzers and capacity/monitoring tools (e.g., Wireshark, Splunk).
Experience as Team Lead or SME in operationally critical network environments.
Strong skills in enterprise-scale observability, capacity engineering, and operational excellence.
Able to effectively validate and govern AI-assisted infrastructure engineering outputs with focus on resiliency, security, and audit standards.