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Tier-1 brand plus mid-level experience attract applicants, but niche ServiceNow skillset reduces competition.
ServiceNow platform expertise and ITSM domain focus limit transferability across industries.
Explicit 5–7 years and required ServiceNow hands-on experience make filters strict.
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Design, develop, and support scalable ServiceNow applications primarily across ITSM, CMDB, and TSOM platforms.
Develop and maintain integrations between ServiceNow and enterprise systems such as OSS/BSS, ERP, and CRM.
Collaborate with cross-functional teams including architects and engineers to deliver prioritized ServiceNow initiatives following coding standards and quality assurance practices.
3–5 years of IT service management or application development experience.
2–3 years of hands-on ServiceNow development experience, preferably in ITSM.
Bachelor's degree in computer science, engineering, or related field.
Experience with Flow Designer, Script Includes, and basic integrations; exposure to enterprise system integrations (ERP/CRM/OSS/BSS).
Experienced developer focused on enterprise-scale ServiceNow ITSM and CMDB solutions with some exposure to telecom domain.
Able to work under guidance on complex initiatives with an emphasis on coding standards, secure design, and quality deliverables.
Comfortable collaborating with diverse teams including product owners, architects, and QA for SDLC activities in Agile environments.