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Strong Tier-1 brand and metro Hyderabad location increase competition, despite seniority and niche analytics focus.
Role requires domain-specific customer-success analytics and Salesforce knowledge, reducing cross-industry transferability.
Explicit 8+ years, director title, and mandatory SQL/Tableau/Snowflake requirements make screening strict.
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Partner with Account Success Leadership to analyze multiple data sets, deliver strategic insights, and recommend growth opportunities.
Support global leadership with executive-level presentations and reviews, including FY planning and quarterly business reviews.
Collaborate cross-functionally to develop and maintain Tableau dashboards and data tools that support Account Success teams' operational needs.
8+ years of professional experience, ideally in consulting or sales strategy/business operations roles.
Strong business acumen with stakeholder management experience.
Proficient in Salesforce products, Tableau, Snowflake, SQL, and Data Cloud.
Flexible to work across global time zones and able to travel quarterly.
Experienced in customer success strategy with a demonstrated ability to translate complex data into actionable business insights.
Skilled in structuring and solving sophisticated business problems within fast-paced, agile environments.
Background in management consulting or Fortune 100 customer success environment preferred but not mandatory.