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Metro location and a generalist implementation consultant title increase applicant competition.
Consulting and SaaS skills transfer, but privacy/regulatory specialization raises industry specificity.
Explicit 1–3 years requirement plus privacy/regulatory expertise makes screening moderately strict.
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Lead the entire implementation process of the OneTrust Privacy and Data Governance platform for customers, ensuring successful adoption and customer satisfaction.
Serve as the primary contact and trusted advisor for customers, aligning the platform with their business needs and regulatory requirements.
Collaborate with internal product and engineering teams to advocate for customer needs and contribute to platform improvements and roadmap decisions.
Bachelor's degree in Business, Industrial Engineering, Systems Engineering, or related field.
1-3 years of experience in software development, professional services, solution engineering, or technical consulting with expertise in implementing technology solutions.
Effective customer-facing communication skills with proven experience working directly with customers.
Willingness to travel up to 10-20% as required.
Familiarity with the privacy industry and regulatory environments to guide customers effectively.
Experience troubleshooting software and web services, with cross-functional engagement skills (e.g., working across Professional Services and Product Management).
Comfortable balancing multiple customer accounts while managing implementation and adoption priorities in a fast-evolving SaaS environment.