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Tier-1 employer and metro locations increase competition, while specialized Life Sciences/GxP requirements moderate applicant density.
Strong Life Sciences R&D, GxP, and platform-specific requirements make cross-industry transferability low.
Explicit 10+ years, management tenure, and mandatory GxP/platform expertise create stringent shortlisting filters.
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Lead large-scale technology implementation and transformation programs for major pharmaceutical R&D domains, managing end-to-end delivery including AMS (Application Management Support) Operate engagements.
Own delivery governance including scope, financial performance, service quality, risk, audit readiness, compliance (GxP, 21 CFR Part 11, EU Annex 11, etc.), and client relationship management.
Drive continuous service improvement, automation initiatives, ITSM service management framework, and senior stakeholder advisory across Clinical, Regulatory, Quality, Safety, and Medical Affairs platforms.
10+ years in Life Sciences IT with significant hands-on configuration, integration, and AMS/Operate delivery experience across R&D domains; minimum 3 years in management or delivery leadership.
Proven experience with implementation and delivery across two or more R&D domains (Clinical, Regulatory, Quality, Safety, Medical Affairs) including platform configuration and system integration.
Deep knowledge of GxP regulatory standards applicable to Life Sciences IT systems and ITSM processes within regulated environments.
Proficiency in ServiceNow and JIRA for ITSM governance, SLA/KPI management, and cross-functional coordination.
Experienced leader capable of managing multi-workstream delivery governance and cross-functional global teams in a complex Life Sciences R&D technology environment.
Strategic thinker able to translate business goals into multi-year technology roadmaps aligned with drug development lifecycle stages and regulatory requirements.
Proven ability to engage senior client and executive stakeholders and lead complex engagements with strong commercial acumen and compliance oversight.