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Tier-1 employer, metro location, and broadly appealing program-manager title increase candidate competition.
Program management skills are broadly transferable, but enterprise SaaS and Salesforce experience moderately restrict fit.
Explicit 14+ years IT and 8+ years program management plus tooling and Salesforce experience required.
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Lead and manage strategic programs impacting Salesforce PS Global Delivery Center (GDC), including program conceptualization, analysis, approval, and execution.
Own governance and performance management of partner programs, defining KPIs and implementing strategies to optimize outcomes.
Collaborate with senior stakeholders and cross-functional teams to define scope, risk, resources, timelines, and report on program status and risks.
8+ years of Program Management experience with 14+ years overall IT experience.
5+ years exposure to Salesforce projects/products is a strong asset.
Experience with CRM software (e.g. Salesforce CRM, Siebel, Clarify) and PM tools like JIRA/MS Project.
Work location in Bangalore/Hyderabad required.
Experienced in managing complex, large-scale programs with significant risk and cross-functional impact.
Strong strategic understanding of business needs with proven ability to engage and collaborate with senior executives and partners.
Comfortable operating in Agile environments with knowledge of Scrum Master concepts and technical enablement programs.