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Mid-level role in a metro location with a known employer raises competition moderately.
Data governance skills are transferable across industries but require domain knowledge of CRM and finance systems.
Explicit 4-year minimum and 2-year domain requirement plus bachelor's degree enforce strict candidate filters.
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Monitor and maintain customer master data quality across Salesforce and finance systems, resolving duplicates and inconsistencies.
Execute data cleansing, enrichment, and maintain account hierarchies and customer relationships with SLA adherence for account activities.
Recommend and document improvements to data governance processes ensuring auditability and managing governance requests via case queues.
Minimum 4 years of relevant experience with at least 2 years in Data Governance, Data Quality, or closely related data operations role.
Proven experience managing customer account data including account setup, data cleansing, relationship mapping, hierarchy management in CRM and Finance systems.
Bachelor’s degree in Information Systems, Management Information Systems, Data Analytics/Science, Business Analytics, or Supply Chain/Operations Management.
Work Hours: Fixed 2:00 PM – 11:00 PM IST shift.
Experienced in handling integrated customer data governance across Salesforce CRM and finance/reporting systems.
Skilled in maintaining data accuracy and integrity through detailed data quality management and hierarchy controls within complex organizational environments.
Capable of managing data governance processes with strong operational discipline, SLA focus, and cross-functional collaboration with business operations and finance teams.