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Tier-1 bank and metro location increase competition, though payments-specific skills narrow candidate pool.
Strong payments and regulatory domain requirements limit transferability across industries.
Explicit 5+ years, L3/ITIL, payments domain and mandatory tooling make filters highly strict.
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Lead and provide high-level systems consultation for technology teams, focusing on complex and broad-impact initiatives.
Plan large-scale computer systems and network infrastructure within Systems Operations, ensuring operational stability for a 12x7 Wires application production environment.
Manage high-severity incidents, perform root cause analysis, support major migrations, and coordinate cross-functionally to maintain system resilience and regulatory compliance.
Minimum 5 years of experience in Systems Engineering, Technology Architecture, or equivalent (via work experience, training, military, or education).
Strong knowledge and experience in Unix, Oracle, production support with ITIL processes, monitoring tools (Geneos, Grafana, Splunk), and middleware technologies like MQ, Websphere, Apache, Tomcat, Kafka.
Experience in L3 support with ITIL processes, incident management, change deployment, automation scripting (shell/perl/Python), and performance tuning.
Work Experience Required: Minimum 5+ years as stated; Notice Period: Not explicitly mentioned in the JD.
Experienced in supporting financial or payment systems, specifically the Wires application lifecycle and integrations with FED and CHIPS.
Skilled in troubleshooting complex systems issues and driving continuous improvements following ITIL frameworks.
Capable of collaborating with infrastructure, database, and development teams to ensure high availability, system health monitoring using tools like Splunk, Geneos, and Grafana, and automation implementation.