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Metro location, popular transformation role, and broad skillset increase applicant competition.
Medium because transformation skills are transferable but HR and Workday experience bias industry fit.
Moderate due to required transformation leadership and HR technology experience without explicit years.
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Lead the transformation of People Shared Services and People Experience Operations into a scalable, digitally enabled People Operations Platform.
Own and execute the multi-year People Experience transformation roadmap focusing on process standardization, automation, AI enablement, and service modernization across the employee lifecycle.
Provide operational leadership of the India-based contingency delivery model ensuring service continuity, operational excellence, and governance, while collaborating with Technology, Digital Enablement, and Workday teams.
Bachelor's degree in Business, Human Resources, Operations, Information Systems, Technology, or related discipline.
Significant experience in enterprise transformation, operations, service delivery, or process excellence initiatives with demonstrated success in automation, digital enablement, or workflow redesign.
Strong people leadership experience in global or matrixed environments.
Work Experience Required: Significant experience in relevant domains (exact duration not explicitly mentioned).
Experienced leader in large-scale People Operations transformation with strong cross-functional stakeholder management including business and technology teams.
Proficient in driving process automation, AI-enabled solutions, and digital workflows in People Operations or HR technology environments.
Comfortable leading global or matrixed teams in shared services or global service delivery settings, balancing transformation initiatives with operational resilience.